Odoo Integration with WhatsApp
Enhance your Odoo experience by integrating WhatsApp, allowing you to easily connect with customers, send automated messages, and manage conversations all in one platform.
Connect Better, Work Smarter
Odoo + WhatsApp Integration
In today's fast-paced business environment, effective communication is key to success.
With the integration of WhatsApp into your Odoo ERP system, you can create a connected business ecosystem that enhances collaboration, streamlines processes, and elevates customer engagement.
Discover the myriad benefits of this integration and take your business communication to the next level.
What You Get
WhatsApp Odoo Integration
All-in-One Hub
No more jumping between apps. With Odoo, all your chats, project updates, and customer interactions happen in one place.
Quick Updates
Get instant notifications for important stuff. Know when a new order comes in or if there's something that needs urgent attention.
Team Collaboration
Work closely with your team by sharing files, updates, and feedback right in the WhatsApp chat within Odoo. Say goodbye to messy email chains!
Customer Connection
Reach out to your customers through WhatsApp for personalized support and updates. It's a direct line that customers love.
Marketing Boost
Use WhatsApp for your marketing campaigns. Send promotions and updates straight to your customers, boosting your sales game.
How to Make It Happen
Odoo WhatsApp Base Integration
- Account required on developers.facebook.com
- Create Meta app
- Set-up WhatsApp on product dashboard in app
- Verification of meta business account is must
- Add phone number and payment method
- Create permanent token
- Set Call Back URL & Verify in meta webhook configuration
- WhatsApp template must be approved before send to the customer
Odoo Meta WhatsApp Message Template
- Configurable auto send WhatsApp message
- Manually send WhatsApp message to customer
- Easily create the predefined WhatsApp template
- Send the WhatsApp template to customer for start conversion
Odoo and WhatsApp Integration Modules
Prepare to be amazed by the seamless integration of Odoo's friendly and intuitive modules with WhatsApp, creating a delightful communication experience that will revolutionize the way you connect with your customers and propel your business to new horizons.
WhatsApp + CRM
Features:
- Configurable auto send WhatsApp message.
- Manually send WhatsApp message to customer.
- Send automatic WhatsApp message when lead is created.
- Send automatic WhatsApp message when Lead stage is updated.
- Send manually WhatsApp message to customer from the lead by selecting the predefined template.
- Automated and manually send message show in log note.
- Customer can reply from their WhatsApp and message directly reflect on Odoo.
WhatsApp + Purchase
Features:
- Configurable auto send WhatsApp message.
- Manually send WhatsApp message to customer from purchase order by selecting dynamic template.
- Automatic send WhatsApp message when purchase order confirm.
- Send RFQ and Purchase order by selecting the dynamic template.
- Customer can reply on message directly from their WhatsApp and reply reflect in Odoo.
WhatsApp + Sale
Features:
- Configurable auto send WhatsApp message.
- Manually send WhatsApp message to customer.
- Automatic send message when sale order is confirm.
- Send quotation and sale order by selecting dynamic WhatsApp template.
- Customer can reply on message directly from their WhatsApp.
WhatsApp + Inventory
Features:
- Configurable auto send WhatsApp message.
- Automatic WhatsApp messages when picking order is validated.
- Manually Send receipt & delivery by selecting the dynamic template.
- Customer send response from their WhatsApp and response reflect on Odoo discuss.
WhatsApp + PoS (Point of Sale)
Features:
- Configurable auto send WhatsApp message when create shop in POS.
- Send message to customer when POS order is validate.
- Send manually WhatsApp message to customer from POS Order by selecting dynamic WhatsApp template.
- Customers receive messages of POS order.
- Customer can reply directly from their WhatsApp and reply of customer reflect in Odoo.
WhatsApp + Invoice
Features:
- Configurable auto send WhatsApp message.
- Manually send WhatsApp message to customer from invoice.
- Send automatic message when invoice is confirm.
- Send automatic message when payment received.
- Send automatic message of payment update.
- Customer send response from their WhatsApp and reply of customer reflect in Odoo.
WhatsApp + Website
Features:
- Configurable auto send WhatsApp message.
- Manually send whatsapp message to customer from sale order by selecting dynamic whatsapp template.
- Send quotations
- Send sale order
- Automatic WhatsApp message send when invoice is posted.
- Automatic WhatsApp message send payment is done.
- Customer can directly send message from their WhatsApp and reply reflect in Odoo.
WhatsApp + Discuss
Features:
- Send and receive message directly.
- Send WhatsApp message from contact.
- Automatic channel created when send message from contact.
- Receive response from the customer.
- Admin can see the WhatsApp message history with the status (send, in queue, received, read).
WhatsApp + Helpdesk
Features:
- Configurable auto send WhatsApp message.
- Manually send whatsapp message to customer from the ticket form by selecting the template.
- Send automatic message when any ticket is created.
- Send automatic message when ticket stage is updated.
- Customer can reply directly from their WhatsApp and response reflect on Odoo discuss.
WhatsApp + Trustee Discuss
Features:
- Trusted user can chat with customer behalf of admin person.
- Add/Remove trusted user or internal user.
- Admin person can see chat history.
Get Started Today!
Revolutionize the way you communicate and do business. Embrace the Odoo integration with WhatsApp to unlock a new level of efficiency, customer satisfaction, and growth. Our team is ready to guide you through the process, ensuring a tailored solution that fits your unique business requirements.
